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Can I get an invoice for my order?

Contact support with your order number and we'll send one over.

Related Questions

Do I need to own Scorch 1 to buy Scorch 2, or is it standalone?

Standalone. No Scorch 1 required.

Is there an upgrade discount for existing Scorch 1 owners?

Yes. Check your email for your discount code.

I think I was charged twice. What do I do?

Contact support with your order number and we'll get it sorted.

My account on the website isn't showing my past orders.

The site login doesn't always sync with older purchases. Contact support with your order number(s) and we'll send direct links.