SUPPORT
Your experience while using our products is our biggest priority. We'll get back to you within 24 hours of an inquiry.
Please check below for details on support, refund policy and general FAQs.
Frequently Asked Questions
Do I need Kontakt to use Trifecta?
With Trifecta, you’ll receive a free copy of Kontakt 7. With this, you’ll be able to use Trifecta. Both Kontakt Player and Kontakt Full can be used.
What is the refund policy?
Due to the nature of digital products, all sales are final and we do not offer refunds. If you have an issue that requires assistance, please contact support@saucewareaudio.com.
What are the system requirements for plugins?
Free version of Kontakt Player 6.7.1 + or Kontakt Full 6.7.1 +
4 GB download size
6 GB disk space required during install
6 GB bonus size (separate download)
Are the bonuses royalty-free?
All of the MIDI, one shots, presets and drums are royalty-free. The samples included gives you a non-exclusive license to use them in your productions however you see fit, see the sample folder for detailed agreement. Master Clearance Guaranteed. For more specific clearance questions, email support@saucewareaudio.com.
